You can return or exchange eligible items up to 14 days from the date your order was delivered as long as products are in resalable condition. Items must be in their original condition (unused, unwashed and undamaged) with all the packaging intact. Most products available for purchase on our sites must be shipped within 4 business days of purchase and delivered within 10 business days. On the other hand, certain "custom" products, which are generally customized or made-to-order, may have ship times of up to 10 days and delivery times of up to 15 business days. We do not offer expedited shipping options at this time, but we are considering adding support for additional shipping options in the future.